It’s wise to have two-factor authentication enabled on both your Bitcron account and the email address associated with your Bitcron account. 


If you use Gmail, use Google’s Gmail security checklist to ensure your email is safe.


Steps to take if you suspect your account has been hacked.

  1. Read up on locking your account 

  2. Change your password

  3. Report the suspicious transactions via the link in one of your payments emails

  4. Change your email password


We cannot restore your digital currency if it has been stolen. Rather be safe than sorry.