ALL QUESTIONS

How can we help you today?

How do I keep my Bitcron account secure?
Bitcron will keep your digital currency safe but only you can protect your wallet from being accessed by intruders. If your sign in details are stolen and u...
Sat, 7 Jul, 2018 at 2:39 PM
What should I do if my Bitcron account is hacked or compromised?
It’s wise to have two-factor authentication enabled on both your Bitcron account and the email address associated with your Bitcron account.  If you use...
Sat, 7 Jul, 2018 at 2:41 PM
What is a Bitcoin wallet address?
A Bitcoin wallet address is similar to a bank account number. It’s a unique 26-35 digit combination of letters and numbers and it looks something like this:...
Sat, 7 Jul, 2018 at 2:42 PM
What are Labels?
Labels are short, easy-to-remember words for long, complicated wallet addresses. For example, it is a lot easier to remember the label "My-wallet"...
Sat, 7 Jul, 2018 at 2:44 PM
I found a bug, what do I do?
Awesome! We love fixing bugs. Contact us, and maybe you'll get a fat reward for it. ;)
Sat, 7 Jul, 2018 at 2:45 PM
What coins the Bitcron wallet supports?
List of supported coins is growing every day. However we plan to cover most popular coins first. If you want Bitcron to support a new raising coin, please c...
Sat, 7 Jul, 2018 at 2:46 PM
Can I receive notifications about incoming/outgoing transactions in/from my wallet?
Yes, you can.  To enable notifications go to “Preferences”, then click on “Notifications” and manage them.
Sat, 7 Jul, 2018 at 2:47 PM
Where can I find the terms and privacy policy?
You can view the terms and privacy policy. Your internet browser will be used to view the terms and conditions.
Sat, 7 Jul, 2018 at 2:49 PM
What if I forget my password?
Bitcron Wallet doesn’t have access to your private or any security-sensitive data. We wouldn’t be able to restore your keys or passwords. Bitcron Wallet is ...
Sat, 7 Jul, 2018 at 2:51 PM
Where can I find my wallet address?
You can find your wallet address in the «Receive» option in the application main menu.
Sat, 7 Jul, 2018 at 2:56 PM